Re: preferred customers value "xxxxxx" not found

Hi,

   Go to CL02 and open the class (MC500 with class type 023 in your case) and go to Characteristics tab and find the characteristics for "preferred customer". Now, go to CT04 and open the characteristics and go to "values" tab. Here, maintain the preferred customer (customer number) or maintain the flag "additional values allowed" as shown below and test the scenario again.

Regards,

AKPT